Admin

The intelligent operations layer that runs your whole clinic.

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Everything the front-of-house needs

One inbox, every channel

Email, web forms, WhatsApp and calls in one thread per patient. The AI concierge replies in that same thread, so every conversation is streamlined and nothing needs hunting down.

Booking & reminders

Real-time booking links with two-way Google Calendar and Outlook sync. Availability is cross-referenced across your doctors, the patient and any partner providers.

Payments & coding

Deposits at booking, invoices and memberships. Codes extracted from consult notes, claims prepared for insurers, and every charge reconciled cleanly in your accounts.

Follow-up & conversion

An agent that reads each enquiry, answers questions, guides people to the right visit and recovers stalled threads, looping in a doctor when it matters.

WAIOne inbox3 waiting
PhoneMissed call, 07:42text-back sent, enquiry capturedApprove
WhatsApp“Can I move Thursday?”new slot held, reply draftedApprove
EmailNew patient enquiryanswered in the clinic voiceApprove
Approve all

One conversation, wherever it starts.

A patient emails today, WhatsApps tomorrow and calls on Friday. It stays one thread with full history, and the AI concierge replies inside that same thread. Every exchange with that patient lives in one place, so nobody ever goes looking for anything.

  • Email, web, WhatsApp and calls in one thread
  • The concierge replies in-thread, in your voice
  • Missed calls become instant text responses
09:0011:0013:0015:0017:00MonTueWedThuFri

The whole diary, orchestrated.

Real-time booking links with two-way Google Calendar and Outlook sync. Availability is checked across your doctors, cross-referenced with the patient and any partner providers, and every confirmed visit is reminded, deposited and backfilled from the waitlist if plans change.

  • Doctor, patient and partner availability matched
  • Two-way Google Calendar and Outlook sync
  • Reminders, deposits and waitlist backfill
New enquiryDo you treat adult ADHD?Been on a waitlist for months.and what does it cost?Reading the personIntentBookingSentimentCautious, cost-awareJourneyComparing clinicsRecommendedReassure on cost, offer assessmentLoops in a clinician the moment it turns clinical

An agent that understands the person.

The agent reads each enquiry for intent, tone and where the person is in their journey. It answers questions, guides them toward the right visit, follows up on orders and open threads, and applies real sales craft to turn interest into a booking, looping in a doctor the moment anything turns clinical.

  • Intent and tone read on every thread
  • Stalled enquiries and no-shows recovered
  • Doctors looped in with the full story

The assistant behind the desk.

Henry is the AI assistant your patients actually talk to. He answers in your clinic’s voice on every channel, books and reschedules, chases results and payments, and hands anything clinical to your team with the full story attached. Patients just know him as the one who always replies in seconds.

HHenryreplies in seconds
“Do you have anything tomorrow afternoon?”21:04
Dr. Hamer has 14:30 or 16:00 freeseen
“14:30 works!”21:05
Holding 14:30, deposit link sent
Deposit paid, calendar synced21:06
Booked for tomorrow, 14:30

A day with WA\

Calls, bookings, payments, recalls and reviews are handled around the clock, through the night and over the weekend, long after everyone has gone home.

07:42Missed call caught, text-back sent09:15Booking confirmed, deposit taken11:30Invoice issued and coded14:00Six recalls sent for review18:30Review requests to happy patients23:10After-hours enquiry answered

“I used to dread the phones on a Monday. Now I sit down, the replies are already written, the calendar is already full, and I drink my coffee while I approve them. WA\ gave me my mornings back.”

Priya N. Clinic manager

Your team stops chasing.
Your patients stop waiting.
The system just works.

Give your front desk its calm back.

Let us show you what an administration team that never drops a patient, a call or a payment looks like.